Here at Operation Junk we understand how important feedback is not only for prospecting customers to view, but for our own continuous improvement. Here are a few comments our customers have wrote about us and feel free to view our Yelp page for even more reviews.
I can't thank Operation Junk enough for all the hard work they did with such short notice. I know you can say "you were just doing your job" but I really appreciated your professionalism and kindness from you and your crew. Thank you so much!
- Terri (Lafayette, CA)
Thank you for all involved! I'm so glad to have that yucky microwave out of here. Thanks again for the removal and I will keep you guys in mind for any future needs or referrals.
- Kathy (Hayward, CA)
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Thank you so much Matt and Dan, you two are amazing!! My side yard looks fantastic!!! You are both so wonderful to work with. You two are polite, friendly, timely,very reasonable, so clean and you were so quiet during the hauling away. That was so considerate of you since my hubby works at home and is usually on conference calls. I really can't express how pleased I am with the clean up. I will be singing the praises of you gentlemen to everyone I know. I'm sure I will be seeing you both in the future for more projects.
-Teri (Pleasanton, CA)
These guys are the best. Matt and Daniel were on time, completely respectful and professional in going about their work and a pleasure to do business with. I would, and will, recommend them to anyone that has junk to get rid of-and they do it at a reasonable price. Thanks guys!
-Richard (San Jose, CA)
I had a bunch of old junk leftover from a previous business that I had to dispose of. I found Operation Junk online - their prices seemed good so I decided to give them a try. I was very pleasantly surprised by the experience. Matt and Daniel came over to provide a no pressure quote, and when I gave the green light, they had everything packed/hauled away within an hour. They were able to process payment via an iPhone card swiper so I got an e-mail receipt right away. They were very polite, honest and professional guys, and their prices are much better than the competition. I'd definitely work with them again and would highly recommend them to anyone looking to get rid of their junk!
-Ned (Monte Sereno, CA)
Great customer service and same-day pick up at no extra charge. The guys that showed up were very helpful and even uninstalled my dishwasher for me before collecting it for recycling. I would definitely use them again.
-Theresa (Dublin, CA)
Thank you for your excellent work: 1) The team arrived on time 2) Everything was up-front and transparent 3) The crew was courteous and considerate 4) The work was handled and completed timely 5) And, the job was finished before we knew it. Thanks! It was great working with you.
-Art (Hayward, CA)
You guys are great. Thanks for being prompt and taking away our stuff.
-Enid (Concord, CA)
I just wanted to tell people what an excellent company they are. I had them come out and to some work in my back yard. The two men were very profient and did a wonderful job. I wouldn't call anyone else.
-Renee (Fremont, CA)
The guys just left and this is first thing I'm doing. They we're prompt, professional, polite, and nice. The estimate was spot on. No surprises. They also took two sofas up the stairs for me. They also made sure my dog got back inside. It's the littles things that make a difference. I wouldn't hesitate to call them again.
-Kathy (San Ramon, CA)
Easy online scheduling with a follow up email. Quote upon arrival that was over $100 cheaper then competitors. Two clean cut guys in uniform that hauled my stuff away in under 15 minutes.
On time, confirmation an hour before they arrive, great service, great price...why would you call anyone else.
-Michelle (Danville, CA)
Matt and Dan demolished and removed my Jacuzzi spa and the process was flawless! The online appointment system was easy to use, they followed up with a confirmation email and call on the day of the appointment. I would recommend them without hesitation.
-Ken (San Ramon)
Great service. They arrived early, gave me a quote, hauled away my stuff in my garage fast. They even swept my garage after they were done. The price they quoted me was outstanding, a lot less than what I expected. The guys are professional and are easy to talk to. I will definitely use them again.
-Glen (San Ramon)
I just wanted to tell you how pleased we are with the service Operation Junk provided. You are very professional, you keep your appointments, your prices are fair and the service was efficient. I would be happy to recommend you to anyone and I hope you have great success...you deserve it.
- Chris (San Ramon, CA)
I am so glad I found Operation Junk! I had a last minute job and was able to schedule a free estimate online, which was followed up by a reminder email the night before and prompt courteous service the day of the appointment.
I had several specific instructions regarding payment, etc. as i was not going to be on site for the estimate, and they followed through perfectly. They gave me the option of either scheduling a date for the actual pick up or taking the items right then, which they ended up doing.
They were on time, professional, quick, efficient, and nice!
-Kristin (Castro Valley)
Matt and Daniel came to my mom's house after she passed away. You can only start to imagine how much stuff a person collects in a lifetime. We were overwhelmed with not only the volume of stuff but the physical labor two (50's) women couldn't handle.They did a walk through estimate and went to work. Pulling boxes out of garage eves,clearing out refrig and freezer,under sinks,bathrooms, sheds everything. Opening everything sealed, so we could see what it was to make decisions of to keep or toss. Unbelievably they were done in about 4-5 hours with two large truck loads of junk.
Matt and Daniel are two of nicest, hard working guys you would ever want to meet.Never felt the slightest bit uncomfortable with them, like sometimes will happen with in house repair people. The price was more than reasonable. Don't hesitate to hire these guys they do a great job. :)
-Kathy (San Leandro)
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